Assistant Manager - Job Profile

• Manages the Day-to-Day activities of the store leading the Associates on a shift

• Leads Associate team on shifts around providing the highest level of customer service

• Responsible for hiring, training, scheduling, and onboarding new Associates

• Assists with ordering and receiving products

• Conducts cash deposits

• Manages the online store while on their shift and coordinates/leads shipping efforts

• Drive sales, initiate sales contests, leads upselling with Associates

• Maintains store staff by recruiting, selecting, orienting, and training employees

• Maintains store staff results by coaching, counseling, and leading Associates

• Optimizes merchandising in store and focuses Associates on this on shifts

• Maximize customer service levels – Yelp, Google, customer reviews

• Responsible for Employee Morale, coaching / training / team building with staff

• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures

• Assists with conducting physical inventories as needed

• Communicating new product ideas

• Leads Associates to ensure store cleanliness level is optimal and tasks are being done

Retail Store Manager Skills and Qualifications:

Customer Focus, Tracking Budget Expenses, Pricing, Vendor Relationships, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Client Relationships, Verbal Communication