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Assistant Manager - Job Profile

  • Manages the Day-to-Day activities of the store leading the Associates on a shift

  • Leads Associate team on shifts around providing the highest level of customer service

  • Responsible for hiring, training, scheduling, and onboarding new Associates

  • Assists with ordering and receiving products

  • Conducts cash deposits

  • Manages the online store while on their shift and coordinates/leads shipping efforts

  • Drive sales, initiate sales contests, leads upselling with Associates

  • Maintains store staff by recruiting, selecting, orienting, and training employees

  • Maintains store staff results by coaching, counseling, and leading Associates

  • Optimizes merchandising in store and focuses Associates on this on shifts

  • Maximize customer service levels Yelp, Google, customer reviews

  • Responsible for Employee Morale, coaching / training / team building with staff

  • Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures

  • Assists with conducting physical inventories as needed

  • Communicating new product ideas

  • Leads Associates to ensure store cleanliness level is optimal and tasks are being done

Retail Store Manager Skills and Qualifications:

Customer Focus, Tracking Budget Expenses, Pricing, Vendor Relationships, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Client Relationships, Verbal Communication

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