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Store Manager - Job Profile

  • Manages the Day-to-Day activities of the store

  • Responsible for recruiting, onboarding, and training new hires to staff store adequately

  • Manages the online store and coordinates/leads shipping efforts

  • Drive sales, initiate sales contests, leads upselling with Associates

  • Key Metrics – Sales, Retail Excellence Survey Results, Labor Control, Shrink Control

  • Completes store operational requirements by scheduling and assigning employees and following up on work results

  • Maintains store staff by recruiting, selecting, orienting, and training employees

  • Maintains store staff results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results

  • Achieves financial objectives by helping prepare annual budget, scheduling expenditures, analyzing variances, initiating corrective actions

  • Reviews no and slow seller reports to make needed merchandising changes

  • Optimizes merchandising in store

  • Reduce and minimize any out of stocks

  • Focus on inventory turns (metric) and ordering / receiving

  • Maximize customer service levels – Yelp, Google, customer reviews

  • Responsible for Employee Morale, coaching / training / team building with staff

  • Schedule and control labor and overtime (metric)

  • Maintains professional and technical knowledge my attending educational workshops, reviewing professional publications, establishing personal networks with the community, participating in professional societies (i.e. Chamber of Commerce)

  • Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures

Retail Store Manager Skills and Qualifications:

Customer Focus, Tracking Budget Expenses, Pricing, Vendor Relationships, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Client Relationships, Verbal Communication

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